Refund and Returns Policy

Terms and Conditions

Applicable Law

This website is created and managed by Antar Yog in Mumbai, India. All terms and related matters are governed by the laws of India. The courts of Mumbai shall have exclusive jurisdiction over any disputes arising from your use of this site.

Definitions
  • “Agreement” refers to these Terms and Conditions, including all related policies and any future amendments.
  • “Antar Yog Store” refers to the platform https://wellness.antaryogfoundation.in, operated by Antar Yog.
  • “Vendor” / “Seller” refers to any legal entity offering goods through the Antar Yog Store.
  • “Customer” / “Buyer” refers to any individual placing an order on the Antar Yog Store.
  • “User” / “You” includes any individual or legal entity accessing or using our services.
Eligibility

You must be legally competent to enter into a contract under Indian law. If it is determined that you are underage or otherwise legally incapable, your access may be restricted.

Modifications

We may revise these terms at any time without prior notification. Continued use of the site constitutes acceptance of any changes. Please review these terms periodically.

Nature of Platform

The Antar Yog Store serves as an intermediary platform that facilitates transactions between buyers and sellers. We are not a party to the sale contract and are not responsible for disputes, delays or breaches caused by vendors.

Payment and Delivery

All orders are processed upon successful payment. Vendors are solely responsible for dispatching orders to the shipping address provided by the customer.

Indemnification

Users agree to indemnify and hold harmless Antar Yog from any claims, damages or legal expenses resulting from misuse of the platform.

Grievance Redressal

For concerns, please contact:
Grievance Officer
Antar Yog
Email: info@antaryogmail.in


Shipping & Return Policy

Shipping Policy
  • All domestic orders are shipped via trusted courier partners.
  • International orders are dispatched using express courier services.

Estimated delivery timelines:

  • Mumbai: 8–10 working days
  • Rest of India: 10–12 working days
Duties and Taxes (International Orders)

All duties, taxes or import levies imposed by destination countries are the sole responsibility of the customer. Customs charges are not included in the final checkout amount.

Return and Exchange Policy
  • No refunds are offered.
  • Returns/exchanges may be requested within 7 days of delivery if:
    • Product is unused, unwashed, and in original packaging.
    • Product received is damaged, defective or incorrect.
  • Not eligible for return:
    • Digital products, custom orders, puja items, spiritually energised articles.

To initiate a return: Email info@antaryogmail.in within 48 hours of delivery with clear photos or videos.

Approved exchanges will be delivered within 10-12 working days.

Cancellations

Orders, once placed, cannot be cancelled. Promotional codes are for single use and cannot be combined with other offers.

Customer Responsibilities
  • Review product details before ordering.
  • Minor variations in colour, size or finish may occur due to lighting or screen settings.
  • Returns will not be accepted for wrong variant or size ordered by customer.
Support

Email: info@antaryogmail.in
Website: https://wellness.antaryogfoundation.in

Shopping Basket